Policies

TERMS AND CONDITIONS

STATEMENT

Avalon Primary Care (“us”, “we”, or “our”) operates AvalonPrimaryCare.com (the “Site”).

By accessing and using this Site, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site following any changes constitutes acceptance of those changes. Please review this page periodically for updates.

All content on this Site—including text, images, layout, logos, and design—is our intellectual property and may not be copied, distributed, or used without our written consent, except for personal, non-commercial use.

We strive to maintain accurate, up-to-date information on this Site, but we do not guarantee it is free of errors. We are not liable for damages arising from use of the Site, including but not limited to direct, indirect, incidental, or consequential damages.

This Site includes forms that collect information for contact inquiries, appointment requests, and new patient paperwork. Submission of these forms constitutes your consent to our collection and use of your information in accordance with our Privacy Policy and applicable HIPAA guidelines where appropriate.

These Terms are governed by the laws of the State of Michigan. Any legal action must be filed in state or federal courts located in Michigan.

QUESTIONS / COMMENTS

If you have any questions or concerns about this Sites Terms & Conditions Agreement please CONTACT US.

website accessibility statement

Avalon Primary Care (“us”, “we”, or “our”) operates AvalonPrimaryCare.com (the “Site”).

We are committed to digital accessibility and inclusion for all users. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

We regularly evaluate and improve our Site using automated tools, manual testing methods, and assistive technologies like screen readers and magnifiers.

Accessibility Assistance

If you experience difficulty accessing any content on our Site, please CONTACT US.

If you encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.

privacy policy

PERSONAL INFORMATION

Avalon Primary Care (“us”, “we”, or “our”) operates AvalonPrimaryCare.com (the “Site”).

This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with the Site.

PERSONAL INFORMATION COLLECTION AND USE

We may collect personally identifiable information such as your name, email address, and phone number when you complete a contact form, request an appointment, or submit patient forms.

Some forms—such as those used for new patient intake—may include sensitive health information. These submissions are processed in compliance with HIPAA regulations using secure transmission and storage methods.

We do not sell or share your personal information with third parties, except for trusted vendors who help operate the Site under strict confidentiality agreements.

Analytics & Tracking

We use tools such as Google Analytics and Microsoft Clarity to understand how visitors interact with our Site. These tools may collect anonymous data such as pages visited, time on site, and click behavior to help us improve performance and usability.

Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the Site may be affected.

SECURITY

We follow industry best practices to protect the personal information you share with us. While no system is completely secure, we take reasonable steps to safeguard your data.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

HIPAA

Avalon Primary Care is committed to protecting your medical information. In accordance with the Health Insurance Portability and Accountability Act (HIPAA), our Notice of Privacy Practices explains how we may use and disclose your protected health information (PHI), your rights as a patient, and our obligations regarding the use and disclosure of PHI.

You may view or download our full HIPAA Notice of Privacy Practices or request a printed copy from our office.

PRIVACY POLICY UPDATES

This Privacy Policy is effective as of 6/3/2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

QUESTIONS / COMMENTS

If you have any questions or concerns about our website Privacy Policy, please CONTACT US.